Leadership Through Service: The Heart of Influence
- Justin Flunder
- Jul 19, 2021
- 2 min read
Leadership comes in many forms, with different ideas and actions that can bring about success. The classic qualities of a good leader, like being able to sway others, make quick decisions, be honest, earn trust, and talk in a way that makes a mark, are still highly valued. However, at the heart of truly great leadership, there's an important idea that people often overlook.
My own foray into leadership serves as a testament to this truth. As a budding leader, I once prided myself on assertiveness and position, mistakenly equating a lofty title with automatic respect and allegiance. This led to a sobering realization—a title does not endow one with true leadership. The insightful constructive feedback and guidance from seasoned mentors were instrumental in revealing the faltering nature of a self-centric leadership approach, steering me towards a more inclusive, team-centric mindset.
Research echoes my personal transformation. A survey by the Gallup organization confirms that when employees feel that their managers are genuinely invested in their personal success, engagement levels surge, with statistics suggesting teams led by servant leaders are more cohesive and productive (Rath & Conchie, 2008). This degree of employee investment translates directly into tangible business outcomes, ranging from reduced turnover to higher profitability.
The essence of servant leadership was championed by Robert K. Greenleaf, who professed, "The servant-leader is servant first… It begins with the natural feeling that one wants to serve first, then conscious choice brings one to aspire to lead."
Embracing this ethos, I underwent a pivotal shift, shedding self-focus and worked at adopting a servant-hearted stance. This was no mere alteration in style but a foundational change in leadership identity.
Further research from Harvard Business Review corroborates this shift, revealing that leaders who commit themselves to serving their teams create far stronger alliances than those who don't. Their study shows that servant leaders are seen as most effective because they prioritize the well-being of their people and empower them to achieve high performance (Chiniara & Bentein, 2016).
In practice, servant leadership involves a selfless dedication to the growth and well-being of team members, creating an environment where trust, loyalty, and collaboration are the norm.
This creates a unity of leadership and fellowship, strengthening the entire organization. Leaders who invest time and effort into developing their teams can unleash their collective potential, proving that it’s not only a moral directive but a strategic one.
The foundational shift from autocracy to advocacy is profound. Servant leadership is not about relegating oneself to the sideline but about recognizing that the true power of leadership comes from an unwavering dedication to the "lifting up" of others. This principle is echoed by the seasoned wisdom of Lao Tzu, "A leader is best when people barely know he exists… when his work is done, his aim fulfilled, the people will say: we did it ourselves."
The journey of authentic leadership is realigned—from dominance to servant leadership, from self-focus to the engaged empowerment of others. The stewardship of servant leadership, therefore, is the most pressing calling for today's leaders, calling them to lead not from the front or from behind, but from within the very heart of their teams.